Privacy and Policy

Privacy Policy

Effective Date: [Insert Date]

Welcome to SmartMountAndSecure.com (“Website”), owned and operated by Macstevellc (“Company,” “we,” “us,” or “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our Website and services.

This policy complies with the General Data Protection Regulation (GDPR), U.S. privacy regulations, and other applicable laws.


1. Data Controller

Macstevellc
📍 2775 N State Highway 360, Grand Prairie, TX 75050
📧 info@smartmountandsecure.com

We are the data controller responsible for handling your information.


2. Information We Collect

We collect the following categories of personal data:

  • Personal Identification: Name, email address, phone number, and physical address (if provided).

  • Service Information: Details of the services you request (e.g., TV mounting, smart home installation, repairs).

  • Website Analytics: IP address, browser type, device type, and browsing behavior.

  • Payment Details: Collected and processed securely by Stripe or other authorized payment providers.

  • Communication History: Emails, messages, or calls regarding service inquiries and follow-ups.

We do not collect sensitive data unless explicitly required and consented to.


3. How We Use Your Data

We use your information to:

  • Deliver and manage the services you request

  • Process payments and generate invoices

  • Communicate booking details and respond to inquiries

  • Improve our services, website performance, and customer experience

  • Comply with legal obligations

  • Send promotional messages (only with your explicit consent)


4. Legal Basis for Processing

We process your data under the following legal grounds:

  • Consent (e.g., marketing opt-ins)

  • Contractual necessity (e.g., fulfilling your service request)

  • Legal obligation (e.g., invoicing and taxes)

  • Legitimate interests (e.g., site security, service improvement)


5. Data Sharing

We never sell or rent your data. We may share it with:

  • Service Providers: Such as Stripe for payments, hosting providers, and technicians

  • Legal Authorities: When required by law

  • Business Transfers: In case of a merger, acquisition, or sale of our business

All third parties are contractually obligated to protect your data.


6. Data Retention

Your data is retained only for as long as necessary:

  • Customer records: Up to 7 years after your last service interaction

  • Communication logs: Retained for up to 2 years, unless legally required longer


7. Data Security

We implement strong safeguards to protect your data:

  • Secure socket layer (SSL) encryption

  • Firewalls and access control protocols

  • Restricted data access by authorized personnel only

Despite best practices, no system is 100% secure. We cannot guarantee absolute protection against cyber threats.


8. Your Rights (GDPR and CCPA Compliant)

You may:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing under certain conditions

  • Object to direct marketing or other uses

  • Request data portability in a machine-readable format

  • Withdraw consent at any time

To exercise your rights, email us at info@smartmountandsecure.com.


9. Cookies and Tracking

We use cookies to enhance user experience and analytics:

  • Essential cookies: Required for site functionality

  • Analytics cookies: Track usage to improve performance

You can manage cookie preferences via your browser settings.


10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.


11. International Data Transfers

If you are accessing our site from outside the United States, your data may be transferred and stored in the U.S., subject to U.S. privacy regulations.


12. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page, and major updates will be communicated via email when necessary.


13. Contact Us

For questions, concerns, or to exercise your data rights:

SmartMount&Secure 
📍 2775 N State Highway 360, Grand Prairie, TX 75050
📧 info@smartmountandsecure.com


By using our Website or services, you consent to the practices described in this Privacy Policy.
Thank you for trusting SmartMount&Secure with your privacy.